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imageCLASS MPC 190 support


Support & Service

Does my MPC190 / MPC200 work with Windows XP Service Pack 2?
The MPC190 / MPC200 software, in its original form, is incompatible with Windows XP Service Pack 2. However, by following the instructions in this document, you will be able to use the MPC190 with Windows XP Service Pack 2.


Issue

When you attempt to use the MPC190 with Windows XP Service Pack 2, you may come across the following error dialogue boxes.



In addition to the above error message(s), 'My Computer' takes several minutes to open.


Cause of the problem

Windows XP Service Pack 2 closes ports that the MPC190 used in its original form.


Solution

Install the update patch below.

mp4x0tMPSxpsp2.EXE

  1. Download the patch and Save it to your Desktop
  2. Double-click the file to automatically extract the patch files. When the file extraction has concluded, a folder with the same name as the patch file will be created on the Desktop.
  3. Double-click the folder to open it, and the following window will be displayed;
  4. Double-click on[mp4x0tMPSxpsp2.exe.]
  5. The following dialogue box is displayed.
  6. Click Yes to restart the computer.

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